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Privacy Policy for Contract Diagnostics

Last updated: August 31, 2026

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

  • Account means a unique account created for You to access our Service or parts of our Service.
  • Business, for the purpose of the CCPA (California Consumer Privacy Act), refers to the Company as the legal entity that collects Consumers’ personal information and determines the purposes and means of the processing of Consumers’ personal information, or on behalf of which such information is collected and that alone, or jointly with others, determines the purposes and means of the processing of consumers’ personal information, that does business in the State of California.
  • Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to NewCloud Medical LLC.
  • Consumer, for the purpose of the CCPA (California Consumer Privacy Act), means a natural person who is a California resident.
  • Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
  • Country refers to: Missouri, United States.
  • Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
  • Do Not Track (DNT) is a concept that has been promoted by US regulatory authorities, in particular the U.S. Federal Trade Commission (FTC), for the Internet industry to develop and implement a mechanism for allowing internet users to control the tracking of their online activities across websites.
  • Personal Data is any information that relates to an identified or identifiable individual.
  • Sale, for the purpose of the CCPA, means selling, renting, releasing, disclosing, disseminating, making available, transferring, or otherwise communicating orally, in writing, or by electronic or other means, a Consumer’s personal information to another business or a third party for monetary or other valuable consideration.
  • Service refers to the Website.
  • Service Provider means any natural or legal person who processes the data on behalf of the Company.
  • Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself.
  • Website refers to Contract Diagnostics, accessible from https://contractdiagnostics.com/
  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Address, City, State, Province, ZIP/Postal code
  • Professional and employment-related information You provide in connection with a contract review, compensation analysis, or negotiation service — including employer name, specialty, job title, contract terms, and compensation details
  • Payment and billing information necessary to process a purchase (processed by our third-party payment processors — see “Payments” below)
  • Usage Data

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include:

  • Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service.
  • Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons that permit the Company to count users who have visited those pages or opened an email and for other related website statistics.

Cookies can be “Persistent” or “Session” Cookies. We use both Session and Persistent Cookies for the purposes set out below:

  • Necessary / Essential Cookies (Session, administered by Us) — essential to provide services available through the Website.
  • Cookies Policy / Notice Acceptance Cookies (Persistent, administered by Us) — identify if users have accepted the use of cookies.
  • Functionality Cookies (Persistent, administered by Us) — remember choices You make when using the Website.
  • Tracking and Performance Cookies (Persistent, administered by Third Parties) — track information about traffic and how users use the Website; may be linked to a pseudonymous device identifier.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

  • To provide and maintain our Service, including to monitor the usage of our Service.
  • To manage Your Account.
  • For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased, including contract review, compensation analysis, and negotiation services.
  • To contact You: by email, telephone calls, SMS, or other equivalent forms of electronic communication.
  • To provide You with news, special offers and general information about other goods, services and events, unless You have opted not to receive such information.
  • To manage Your requests.
  • To deliver advertising to You: We may work with third-party vendors to display content and advertising tailored to Your interests, and to measure its effectiveness. We do not sell Your personal information for monetary or other valuable consideration — see “Sale and Sharing of Personal Information” below for details on advertising-related sharing and how to opt out.
  • For business transfers.
  • For other purposes: such as data analysis, identifying usage trends, and improving our Service.

We may share Your personal information in the following situations:

  • With Service Providers: to monitor and analyze use of the Service, to advertise on third-party websites, for payment processing, for CRM and marketing automation, for scheduling, and to contact You.
  • For business transfers.
  • With Affiliates.
  • With business partners.
  • With other users: if You interact in public areas with other users.
  • With Your consent.

Health Information

We do not request, accept, use, or maintain any patient information, protected health information, or any information protected by the HIPAA Privacy Act or HIPAA Security Act.

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy, to comply with legal obligations, resolve disputes, and enforce agreements and policies.

Transfer of Your Personal Data

Your information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where data protection laws may differ. Your consent to this Privacy Policy represents Your agreement to that transfer.

Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, consolidation, reorganization, dissolution, acquisition, asset sale or similar transaction, Your Personal Data may be transferred without prior notice.

Law Enforcement

The Company may be required to disclose Your Personal Data if required by law or in response to valid requests by public authorities or by court order.

Other Legal Requirements

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to comply with a legal obligation, protect Our rights or property, investigate wrongdoing, protect personal safety, or protect against legal liability.

Security of Your Personal Data

The security of Your Personal Data is important to Us, but no method of transmission over the Internet or electronic storage is 100% secure. While We use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

Detailed Information on the Processing of Your Personal Data

Analytics

CRM, Forms, Scheduling, and Email Marketing

HubSpot is used as Our customer relationship management (CRM), forms, landing page, scheduling, and email marketing platform. Information You submit through forms on Our Service — including contact details and, where applicable, professional and contract-related information — is processed and stored in HubSpot. HubSpot’s Privacy Policy can be viewed at https://legal.hubspot.com/privacy-policy.

Flodesk is also used for email marketing communications. If You subscribe to Our email communications, Your email address and related engagement information may be processed by Flodesk. Flodesk’s Privacy Policy can be viewed at https://flodesk.com/privacy.

Scheduling

We use scheduling tools (provided through HubSpot) to allow You to book meetings and consultations with Our team. Information provided when scheduling a meeting (name, email, and the meeting purpose) is processed by HubSpot as described above.

SMS Communications and Mobile Information

When you opt in to receive text messages from Contract Diagnostics, we collect and use your mobile number solely to send you SMS messages related to your account, appointments, services, updates, and promotional offers.

Message frequency may vary. Message and data rates may apply. You may opt out at any time by replying STOP. For assistance, reply HELP or contact us at info@contractdiagnostics.com.

We do not share SMS opt-in data or consent with third parties for their own marketing purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the text message services.

Payments

We may provide paid products and/or services within the Service. We will not store or collect Your payment card details directly — that information is provided to Our third-party payment processors, whose use of Your personal information is governed by their own Privacy Policy. These processors adhere to PCI-DSS standards.

Business Process Automation

We use Zapier to automate workflows between Our systems (for example, routing payment-related events from HubSpot to other internal tools). Zapier may process limited transactional data as part of these automations. Zapier’s Privacy Policy can be viewed at https://zapier.com/privacy.

Behavioral Remarketing

The Company uses remarketing services to advertise to You after You accessed or visited our Service. Vendors include:

We may share information, such as hashed email addresses, with these vendors so they can recognize and deliver ads across devices. Where this sharing meets the legal definition of a “sale” or “share” under applicable state law (even without a monetary exchange), You have the right to opt out — see “Sale and Sharing of Personal Information” and “Your Privacy Rights” below.

Usage, Performance and Miscellaneous

  • reCAPTCHA — invisible CAPTCHA service from Google, used strictly for security and fraud prevention.

Sale and Sharing of Personal Information

We do not sell Your personal information for money. We also do not knowingly “share” personal information for cross-context behavioral advertising in a way that would require disclosure under state law, with one exception We want to be transparent about: certain advertising integrations described above (e.g., hashed-email matching with Google, Meta, and LinkedIn) may meet the broader legal definition of a “sale” or “share” under some state privacy laws even though no money changes hands. You can opt out of this at any time — see “Your Privacy Rights” below.

Your Privacy Rights

Your California Privacy Rights

If you are a California resident, California law may provide you with additional rights regarding our use of your personal information. To learn more about your California privacy rights, visit https://oag.ca.gov/privacy/ccpa.

Residents of Other States

If You are a resident of a state with specific state privacy protections, You may also have the right to:

  • Access the personal data We hold about You
  • Correct inaccurate personal data
  • Delete Your personal data
  • Obtain a copy of Your data in a portable format
  • Opt-out of the processing of Your personal data for targeted advertising, the sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects
  • Appeal a decision We make in response to Your privacy request

To exercise these rights, or to appeal a decision, contact Us at info@contractdiagnostics.com. We will respond to appeals within a reasonable time and will explain Our reasoning in writing.

Sale of Personal Information of Minors Under 16

We do not knowingly collect personal information from minors under the age of 16 through our Service. We do not sell the personal information of Consumers, and therefore we do not sell information from any consumer who We know to be under 16 without affirmative opt-in authorization.

“Do Not Track” Policy (CalOPPA)

Our Service does not respond to Do Not Track browser signals.

Children’s Privacy

Our Service is intended for licensed physicians and is not directed to anyone under the age of 18. No one under age 18 may provide any information to or on the Service. We do not knowingly collect personally identifiable information from anyone under the age of 18. If We become aware that We have collected Personal Data from anyone under the age of 18 without verification of parental consent, We take steps to remove that information from Our servers.

Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of changes by posting the new Privacy Policy on this page and updating the “Last updated” date. Material changes will also be communicated via email and/or a prominent notice on Our Service prior to the change becoming effective.

Contact Us

If you have any questions about this Privacy Policy, You can contact us:

  • By email: info@contractdiagnostics.com
  • By phone: 888-574-5526